Security & data protection

Your governance data, protected

You're trusting us with sensitive workforce and governance information. CareCentral is built security-first — and the same integrity that protects your data is what makes your evidence defensible.

Data residency

Your data stays in the UK.

  • UK-hosted infrastructure
  • No data stored outside the UK/EEA without your agreement

Encryption

Protected in transit and at rest.

  • TLS for all data in transit
  • Encryption at rest for stored data
  • Secrets never exposed to the browser

Tenant isolation & access

One organisation can never see another's data.

  • Row-level security on every table
  • Strict organisation-level data isolation
  • Role-based access (senior manager / manager / staff)

Audit & integrity

The record itself is defensible.

  • Append-only, immutable audit trail
  • Actions attributable to a real user
  • Evidence PDFs are immutable once generated

Resilience

Built to recover.

  • Automated backups
  • Point-in-time recovery
  • Disaster-recovery procedures

Compliance

Aligned to care-sector expectations.

  • UK GDPR & special-category data handling
  • Data Processing Agreement available
  • DSPT & Cyber Essentials — in progress

Items marked “in progress” are being pursued and are not yet certified. We'll never claim a certification we don't hold.

For your procurement & IG team

We can provide a Data Processing Agreement, our sub-processor list and answers to your security questionnaire on request. Reach us at admin@carecentral.app.

Talk to us about security & data.

Preparing a security review? We're happy to share our DPA, sub-processor list and answers to your questionnaire.

30 minutes · no obligation · a UK team who know care