The governance system of record for care
Audits, policies, actions, complaints, incidents, continuous improvement and inspection readiness — one live, defensible record, mapped to what CQC expects.
Audits that produce evidence, not paperwork
Run structured audits — care notes, medication, IPC, care plans and more — with a clear question set, findings and required actions. Every completed audit is reviewed by a manager and frozen as an immutable PDF.
- Manager review & sign-off built in
- Raise improvement actions from a finding
- Immutable, exportable audit record
Produces: a dated, attributable audit with a permanent PDF.
Prove your whole team has read the policy
Publish version-controlled policies and send them to your team via secure tokenised links. Care workers acknowledge in one tap — no accounts, no rollout project. Every acknowledgement is captured against the exact version.
- No logins for frontline staff
- Version-controlled, immutable PDFs
- Acknowledgement captured as evidence
Produces: a per-person, per-version acknowledgement record.
Retire the action spreadsheet
A live tracker for every governance action — owner, due date, extension history, sign-off and a full timeline. See what's overdue, what's awaiting review and what's done, at a glance.
- Owners, due dates & sign-off
- Overdue and awaiting-review views
- Complete, attributable history
Produces: a live accountability trail for every action.
Turn findings into an improvement story
Log complaints and incidents, evidence how they were handled, and feed the lessons into a Continuous Improvement Plan that connects findings to actions to outcomes.
- Structured complaints & incidents
- Lessons flow into the CIP
- Findings → actions → outcomes
Produces: a defensible record of learning and improvement.
Inspection-ready, continuously
Everything above rolls up into inspection readiness. Instead of assembling a folder under pressure, export a clear, attributable record mapped to CQC's 'Well-led' key question and Regulation 17.
- Mapped to Well-led & Regulation 17
- Evidence on demand
- Ready for CQC, boards & commissioners
Produces: an inspection-ready evidence pack, any time.
Works standalone — grows into a full suite
Governance is a subscription in its own right. Adopt it without touching your rostering or HR, then add People, Learning and Recruitment when you're ready.
See Governance on your own services.
Book a 30-minute walkthrough tailored to your service — or explore the product at your own pace.
30 minutes · no obligation · a UK team who know care