Built for CQC-regulated care providers

You're already doing the work. CareCentral proves it.

The governance system of record for care providers — audits, policies, actions and inspection readiness in one live, defensible record. Turn the governance you already do into evidence you can stand behind.

30 minutes · no obligation · a UK team who know care

login.carecentral.app/governance
Governance
Oakfield Care Group
Export evidence
Overdue Actions
3
Awaiting Manager Review
2
Completed in July
14
Care Notes AuditApproved
Medication policyAwaiting acknowledgement
Supervision follow-upOverdue
IPC auditAwaiting Manager Review

Trusted by care providers evidencing good governance across the UK

UK-hostedFull audit trailUK GDPRNo staff logins required
The problem

The work gets done. The evidence doesn't.

Audits on paper. Actions in a spreadsheet. Policies in a shared drive. Supervisions in Word. You know the work happened — but when an inspector asks you to showit, you're assembling a folder under pressure.

  • Paper audits
  • Excel action trackers
  • Word documents
  • Policy folders
  • Shared drives
  • Disconnected HR records

CareCentral

One live record of accountability.

Governance stops being a folder you rebuild before inspection. It becomes a continuous record that assembles itself as your team works — attributable, time-stamped and ready to export.

Attributable

who did it

Time-stamped

when

Exportable

on demand

One system of record

Governance, evidenced as you work

Not another care-management or rostering tool. CareCentral is built for one job: making good governance provable.

Evidence everything

Every audit, policy acknowledgement, action and sign-off becomes a permanent, exportable record — nothing lives in someone's head or a laptop.

Stay inspection-ready

Map your evidence to what inspectors ask for. Walk into a CQC inspection able to show you're well-led — continuously, not in a panic.

Live accountability

See what's overdue, what's awaiting review and what's complete — with a clear, attributable trail of who did what, and when.

Why CareCentral is different

Governance that stands on its own

You don't have to replace your rostering or HR to get inspection-ready — and your frontline team doesn't need accounts.

A standalone governance subscription

Governance works entirely on its own. Adopt it without ripping out the systems you already run — then add People, Learning and Recruitment when you're ready. No rip-and-replace, no dependency on HR.

  • Deploy governance in isolation
  • Keep your existing rostering & HR
  • Grows into a full suite on your timeline
Unique

Staff acknowledge policies — without accounts

Send a policy to your whole team via secure tokenised links. Care workers read and acknowledge in one tap — no logins to create, no rollout project, and no per-seat cost for 200 carers. Every acknowledgement is captured as evidence.

  • No accounts for frontline staff
  • One-tap secure acknowledgement
  • Priced per location, not per carer
Inside Governance

Everything you need to evidence good governance

The flagship module, mapped to Regulation 17 and the CQC 'Well-led' key question.

Audits

Structured audits with manager review, linked improvement actions and an immutable PDF for every completed audit.

Policies

Version-controlled policies with tokenised acknowledgement — evidence your whole team has read them.

Governance Actions

A live action tracker with owners, due dates, sign-off and a full history — no more spreadsheet.

Complaints & Incidents

Log, investigate and evidence outcomes, with lessons feeding your improvement plan.

Continuous Improvement

A living CIP that connects findings to actions to outcomes — the improvement story, on record.

Inspection Readiness

Pull inspection-ready evidence on demand, mapped to what inspectors expect to see.

…and it grows with you

People · Learning · Recruitment · Care (coming soon) — one platform, added on your timeline.

Explore Governance →
login.carecentral.app/governance/audits
Governance
Oakfield Care Group
Export evidence
Overdue Actions
3
Awaiting Manager Review
2
Completed in July
14
Care Notes AuditApproved
Medication policyAwaiting acknowledgement
Supervision follow-upOverdue
IPC auditAwaiting Manager Review
Inspection readiness

Walk in able to show, not just say.

CQC's 'Well-led' key question and Regulation 17 (Good Governance) are exactly what CareCentral is built to evidence. Instead of assembling a folder the night before, export a clear, attributable record on demand.

Hours

saved on inspection prep

Zero

policies unaccounted for

Every action

owned, dated & signed off

“For the first time, our governance isn't a pile of paper — it's a record we can actually show. That changes the whole conversation with an inspector.”
Registered Manager · UK domiciliary care provider
Security & trust

Your governance data, protected

You're handling sensitive workforce and governance data. CareCentral is built RLS-first, with strict tenant isolation and an immutable audit trail — the same integrity that makes your evidence defensible.

  • UK data residency
  • Encryption in transit & at rest
  • Strict tenant isolation
  • Immutable audit trail
  • Role-based access control
  • UK GDPR & special-category care
Read about security & data protection →
How it works

Live in weeks, not quarters

01

Bring your governance in

Move your audits, policies and action trackers into one place — we help you get started.

02

Evidence as you work

Your team records the work they already do; CareCentral captures it as a permanent, attributable record.

03

Stay inspection-ready

Export clear evidence whenever you need it — for a board, a commissioner, or CQC.

Built for your role

Whoever carries the governance, we carry the evidence

Registered Managers

Your registration is on the line — evidence it with confidence.

Nominated Individuals

Oversight across every location, in one live view.

Directors & Owners

Portfolio-wide governance and risk, without the spreadsheets.

Quality & Compliance

Run the whole assurance cycle — audits to actions to outcomes.

See your governance, evidenced.

Book a 30-minute walkthrough tailored to your service — or explore the product at your own pace.

30 minutes · no obligation · a UK team who know care